1. Information We Collect
Account information
- Your email address and authentication identifiers (provided when you sign up directly or via a third-party provider such as Google).
- Profile metadata you provide (display name, optional preferences).
Usage information
- URLs you submit for generation and the resulting files we produce for you.
- Job metadata: timestamps, status, page counts, credit consumption, and error logs.
- Basic device and request information (IP address, user agent, approximate region) used for security and abuse prevention.
Payment information
- When you purchase credits or a Pro plan, payment is processed by our payment provider. We receive limited transaction metadata (amount, status, customer reference) but do not store full card details on our servers.
2. How We Use Your Information
- Operate, maintain, and improve the Service.
- Crawl the URLs you submit and generate the requested output files.
- Track credit balances, entitlements, and billing.
- Send transactional emails (account, billing, generation completion, security).
- Detect, prevent, and investigate fraud, abuse, and security incidents.
- Comply with legal obligations.
We do not use your submitted URLs or generated files to train third-party AI models on your behalf.
3. Crawled Website Content
When you submit a URL, we crawl publicly accessible pages on that domain to generate your files. We store the scraped content and intermediate artifacts only as long as needed to complete the job and to allow you to view, re-download, or refine the result. You are responsible for ensuring you have the right to submit each URL.
4. Sharing of Information
We share information only with the service providers that make LLMIFY work:
- Hosting & database — to store your account, projects, and generated files.
- Authentication — to sign you in securely.
- Payment processing — to charge for credits and Pro plans.
- AI inference providers — to summarize and structure crawled content.
- Crawling infrastructure — to fetch the pages you submit.
- Analytics & error monitoring — aggregated, used solely to keep the Service reliable.
We require these providers to handle data only on our instructions and consistent with this policy. We do not sell or rent your personal data. We may disclose information if required by law, subpoena, or to protect the rights, property, or safety of LLMIFY or others.
5. Data Retention
- Account data is retained for the life of your account.
- Project data and generated files are retained until you delete them or close your account.
- Billing records are retained as long as required by applicable tax and accounting law.
- Operational logs are retained for a limited period for security and debugging.
6. Your Rights
Subject to applicable law, you may:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Export your projects and generated files.
- Object to or restrict certain processing.
To exercise any of these rights, email support@llmify.app. We respond within 30 days.
7. Cookies
We use strictly necessary cookies for authentication and session management. We may use a minimal set of analytics cookies to understand aggregate usage. We do not use third-party advertising cookies.
8. Security
We use industry-standard safeguards including encryption in transit (TLS), encrypted storage, access controls, and audited third-party providers. No system is perfectly secure; if you suspect unauthorized access to your account, contact us immediately.
9. International Transfers
The Service is operated globally and your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
10. Children
The Service is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated through the Service or by email.
12. Contact
For any privacy question or request, email support@llmify.app or visit our contact page.